Diploma in Any Specialization, B.Com
PG: MBA/PGDM in Operations.
Job Description :-
Lead Conversions - 1st Attempt.
. Administration: Team Discipline & Motivation : Reporting ,Team Grooming ,Uniform, ID card
. Performance Management: Daily briefing , performance review and team engagement
. Self and team Integrity & behavior on field Cash/CoD deposit (Remit and deposit 100% of CoD collection the same day)
.Responsible for meeting Client Operations SLAs and compliance metrics.
. Achieving customer satisfaction scores.